Privacy and Data Collection Policy
HiPoint Financial
Privacy Commitment
At HiPoint Financial, your privacy is our priority. We are committed to protecting
the confidentiality and security of the personal information you entrust to us.
Information We Collect
- Personal Information: Name, mailing address, email address, telephone number, IP address, account information, social insurance number, and other identifiers.
- Business Information: Company name, job title, duties, license number and status, business address, business email, and telephone number.
- Non-Personal Information: Metadata, demographic data, and aggregated website statistics that do not directly identify individuals.
- Technical Information: Login data, browser type/version, time zone settings, operating system, device details, and website interaction data.
- Website Interaction Information: URLs visited, clickstream data, page views, response times, download errors, visit duration, and navigation paths.
How We Collect Information
- Direct Interactions: When you provide information through forms, phone, email, or in-person interactions.
- Automated Technologies: Cookies, tracking tools, and web beacons used during website navigation.
- Third-Party Sources: Information obtained from partners, service providers, or publicly available sources.
How We Use Your Information
- Provide financial products and services you request.
- Improve website performance and personalize user experience.
- Comply with legal and regulatory obligations.
- Protect against fraud, security threats, and misuse of services.
- Communicate promotions, products, or services with your consent.
- Enforce agreements, contracts, and website terms of use.
Cookies and Tracking Technologies
We use cookies, Flash cookies, web beacons, and similar technologies to track
browsing behavior and improve website performance. These tools help remember
preferences, analyze usage patterns, and deliver relevant advertising.
Third-party advertisers may also use tracking technologies to provide
interest-based advertisements. You can manage cookie settings in your browser
or through opt-out services such as the Digital Advertising Alliance of Canada.
Disclosure of Information
- Subsidiaries and affiliates within HiPoint Financial.
- Service providers, contractors, and partners who assist in delivering services and are bound by confidentiality agreements.
- Regulatory authorities or law enforcement when required by law.
- Third-party advertisers or business partners with your consent.
We may also share aggregated, non-identifiable information for research,
reporting, or marketing purposes.
Your Choices
- Unsubscribe from marketing emails using the link in communications.
- Adjust browser settings to limit or disable cookies.
- Contact us to update, restrict, or withdraw consent regarding your personal data.
Safeguarding Your Information
We implement physical, electronic, and administrative safeguards to protect
personal information from loss, unauthorized access, disclosure, or misuse.
Employees receive privacy training and service providers must adhere to
strict confidentiality agreements.
Data Retention & Storage
Personal information is retained only for as long as necessary to fulfill
legal, regulatory, and operational purposes. Data that is no longer required
is securely deleted or anonymized.
International Transfers
Personal information may be processed or stored outside Canada. Appropriate
safeguards are implemented to ensure privacy protection. However, foreign
authorities may access data under local laws.
Children’s Privacy
Our services are not directed toward individuals under the age of 18, and
we do not knowingly collect personal information from children under 13.
Any such data discovered will be promptly removed.
Accessing, Correcting & Withdrawing Consent
You may request access to your personal information, verify its accuracy,
and request corrections. Consent may also be withdrawn at any time, subject
to legal or contractual restrictions.
Data Security
While we use strong safeguards to protect personal data, no system can be
guaranteed completely secure. Transmission of information over the internet
is done at your own risk.
Policy Updates
This Privacy Policy may be updated periodically to reflect regulatory,
technological, or operational changes. Updates will be posted on our website
with the latest revision date.
